Support

Need help with RevSnap? Have feedback, questions, or a bug to report? We'd love to hear from you.

Email us

We typically respond within 1-2 business days.

Frequently Asked Questions

How accurate is RevSnap?

RevSnap uses advanced AI to identify vehicles. Accuracy depends on photo quality, lighting, and how much of the car is visible. For verified results, enter or scan the VIN to cross-check against the national NHTSA registry.

What's the difference between Daily and Pack Enhanced IDs?

You get 5 free Enhanced AI identifications per day. If you want more, you can purchase pack credits (50, 200, or 500 IDs) that don't expire. Pack credits are used after your daily quota is exhausted.

Why can't RevSnap identify my photo?

RevSnap works best with clear, well-lit photos of vehicles. If the car is too small, blurry, partially obscured, or photographed at an unusual angle, identification may fail. Try retaking the photo with the vehicle more centered and visible.

How do I restore my purchases on a new device?

Open RevSnap, go to Settings → Restore Purchases. Make sure you're signed into the same Apple ID you used for the original purchase. Your pack credits will sync across all your devices.

Why did my collection say "0 of 360"?

The Collection grid shows vehicles you've successfully identified. Each unique vehicle type counts once. Out of 360 supported vehicle types, the number shows how many you've spotted.

What happens to my photos?

Your photos stay on your device. RevSnap sends only the photo being identified to our AI provider, and the photo is not stored after identification. VIN-plate photos never leave your device at all — VIN scanning runs on-device. Optionally you can also save photos to your Photo Library via Settings.

Can I use RevSnap offline?

Identification requires an internet connection. Your scan history, collection, and previous identifications are stored locally and accessible offline.

How do I export my logbook?

Go to Settings → Export Logbook to CSV. This generates a CSV file with your scan history that you can share to email, save to Files, or import into spreadsheet apps.

Report a bug

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Feature requests

Have an idea for RevSnap? We genuinely read every email. Tell us what would make RevSnap more useful to you.